Welcome to JMP Automation

SayDo Ratio: What we say, we do. Every time. All the time.

JMP Automation is the leader in providing Smart Robotic Solutions for customers who are looking to increase production throughout, increase quality and reduce operating and labor costs. Customers select JMP Automation as their solution provider for difficult and never-before-automated robotic applications. Most of our applications are third or fourth generation designs and therefore reduce risk for customers because these solutions are production proven and backed by many customer testimonials.

Kind words from our clients

Because I cannot expect any better than what I got this time - great job!

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Because of the projects that we have used you for. You deliver on time and on budget.

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Because they do good work and communicate effectively.

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Because of your team - they are amazing!

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Because they seemed like they were happy to do the work and they moved quickly.

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Because I had no complaints! The job was done on time and correctly. I really enjoyed the customer service. They were prompt to reply and great at communication!

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Good performance, good reaction time and good working knowledge of the systems at TMCA.

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Because your team is reliable and extremely intelligent. You might be a little more expensive than other options out there, but it is worth is to get quality work.

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Because your engineer did a great job when he was here and he is a great resource and very helpful!

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Because we are just now getting to know your company. This was the first time we have done business together, and we want to see a track record of good work before we could give you a 10. Overall, we had a great experience - thanks for a job well done!

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Because the team delivers exactly what we ask for every time!

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I would have given you a ten, but you don't have the best pricing in the business. With that being said, you do great work.

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Because I do not have to monitor what your team is doing. We've been working together for a very long time and you know what we want and our standards and you deliver every single time.

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Because we love Canadian beer. LOL! No really, we know when we toss something over to JMP, it gets done. We don't have to follow up, because you just take care of it.

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Because of the great job you do! You're dependable and knowledgeable!

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Because there is no point in shopping around for anyone else - you guys do the best job out there!

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Because of the amazing work your team does - they are rock stars!

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Because of your knowledge and professionalism. We look forward to a continued relationship with you!

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Because of your controls specialist and everything I mentioned above. He is great to work with - enjoyable and professional.

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Because the job went off without any issues or problems. He was on time, he knew how to solve the problem and he got it done quickly!

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Because the team is reliable and knowledgeable!

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Because I think JMP is a good company. Your team responds quickly and they are reliable!

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Because you Project Manager has been a good coordinator for our projects.

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Because I do not have a positive experience under my belt at this time. Hopefully they have a grasp on their performance on the current job so this can change.

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Project went OK, nothing extraordinary.

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Because you are easy to work with!

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Because I already do - I am extremely happy with your work!

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Because you do a good job.

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Because I already have recommended your team because of the great work that they do!

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Because I know the guys and what they are able to do for us. We are always happy with your work.

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We only have a couple of other companies to compare you to, and you are the best.

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Because they deliver exactly what I ask for and expect.

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Because I already have! I have an opportunity that I would like to sub you on, so give me a call.

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I'd like to give you a one so we can keep you all to ourselves, but truth be told, we'd have to recommend you because you do outstanding work.

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Because we don't have a better choice out there JMP is clearly the best in the business.

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This is my first project, so I don't feel comfortable giving a raving recommendation just yet. I am sure with time, that could change.

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Because of my experience. I've worked with you guys many times and have never been disappointed.

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Because he was under a dire situation and did not have the help he needed. I think controls specialist is a great guy, but needs the support of a knowledgeable team.

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Because of my experience. I've worked with you guys many times and have never been disappointed.

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Because I like how the team performed.

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Because we already have! Your team is dependable and they communicate effectively.

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Because they met all of our expectations.

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Because I've never had issues with JMP's work.

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Knowledgeable and thorough analysis of situation and trouble shooting.

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Because I like working with the engineer assigned. He is always available and he is extremely knowledgeable.

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Because you guys do a great job from start to finish. Even after the job is finished, you provide great support! I actually just recommended you to another location this morning!

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Because it was a pleasure to work with your team and I did not have any complaints! Great work!

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Because there is always room for improvement.

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Because the team is great to work with and has really helped us on the R&D side of things.

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For the reasons I mentioned above: quality work and the good relationships we have with your team.

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Because the project went well, we stayed under budget, and you were easy to work with. It is nice that we are both small enough companies to avoid the bureaucratic red tape.

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Because overall, it was a good experience.

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Because JMP has a wide range of expertise, I am just not sure it was the best fit for this job in particular.

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Because the equipment is good, the solution worked well and it was cost effective.

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Because I am happy with the overall support you provide.

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Because overall, I am extremely happy with your work.

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Because the guys are knowledgeable and they take their time to make sure the job is done right!

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Because this was our first project together and it was a learning process for us too. For this type of project, I would use you again.

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Because I already have! I'm actually the guy who got you on here at the mill!

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Because of my experience with our usual JMP engineer. He is easy to work with and very conscientious.

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Because of you team's knowledge. We have specialized equipment that we trust you to work on.

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Because your team is good at what they do. Right now we are involved in a few other projects, but when they close out in October we are willing to revisit some potential work with your team.

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Because we do recommend you. We can't give a 10, because there would have had to be an extraordinary impressive thing that would have had to happen, but you always do good work.

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Because all of the engineers at JMP are knowledgeable, they can deliver in a timely manner and they are professional.

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Because 10 would mean that I would use you exclusively. There are other options out there, but I am confident with your abilities.

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Because you are knowledgeable and professional.

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Because I like working with your team..they are always a pleasure to work with - good guys!

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I already have! I've personally worked with JMP since 2006 and will continue to do so in the future.

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Because of your professionalism.

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Because overall I was happy with the service I received. The issues that came to the surface were all resolved quickly.

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Because of the cost effective solution and knowledgeable team. Everything was top notch! Your team was a joy to work with.

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Because you are good to work with and self-sustained. I do not know anyone else out there with the Rockwell knowledge that your team possesses.

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Because Rich and Aaron do a great job of understanding our needs and executing well.

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Well, if it is not a competitor I would give you a 10. We want to keep your to ourselves.

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Because we have used you before and you do good work.

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In the past, I would have given you a much lower score, but the team in place now is dependable, knowledgeable and just overall great to work with!

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Because I am always happy with the team and the work.

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Because we get good workmanship from your team.

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Because I have dealt with JMP for years and they are reliable and knowledgeable when it comes to PLC changes.

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Because of my experience with JMP - they are really good.

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Because overall, you do a great job.

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Because it is easy to work with you guys and you are accommodating to our changing needs.

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Because I have already referred you to others here because of your reliable support.

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Knowledge and expertise

I've done work with JMP before and I have never had problems. This was the first project with which I had an issue. We picked out a smaller panel, but ended up getting a larger panel than the original. No one was able to give an answer as to why. There is also room for improvement on communication. It would have been nice to have a meeting before the panel was shipped over. It was missing a few buttons and some of them were wired incorrectly. Gentry is actually on site now addressing these issues.

The majority of the time your team does a great job.

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The entire issue was resolved by your team. They knew exactly what was needed.

The proposal was 2-3 weeks late, but it was due to internal review.

I've worked with the San Antonio team and they are responsive, knowledgeable and dependable.

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Documentation, preparation and communication went well. The panels were built well and everything was on schedule, which was great!

I did not have to intervene in the project, which is always an added bonus.

The guys out here have been a pleasure to work with and are very knowledgeable. I've already recommended JMP to many colleagues!

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You did fine.

Didn't I just say that you did fine?

What did I just say before? You did fine.

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Your team was extremely responsive. Whenever we needed anything, they were here day or night.

The guys did a great job, the only issue we had is that the system was put in place by someone a few years ago that no longer works for JMP, so there was a learning curve which slowed things down a bit.

Once they figured it out, they did an amazing job!

Your team was extremely dependable and did a great job!

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You guys always do well for us and I never have any complaints. I'm happy with your service, which is why I continue to use you.

Having a local resource here in Vancouver.

The support we get. You are problem solvers who never let us down!

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We could not identify the root cause of the problem internally. We brought Eric in to troubleshoot and he not only solved the problem, but he also provided an added value by leaving us documentation to help us troubleshoot ourselves in the future.

We were somewhat disappointed in how long the discovery process took, but it was due to resource availability. We understand that this was not planned, so there is not anything you could have done on your end to prevent this.

I was happy with the support and even more happy with the solution your team provided.

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One thing that was really nice for this project is that we usually deal with Ontario resources. This time they sent a resource from Calgary, which is closer to our location here. This saves us money, which is always a good thing. What impressed me most is that the Ontario team took the time to get Ryan up to speed on our system so time wasn't wasted upon his arrival.

This trip out was really good. However, on a previous trip, I mentioned a large palletizing project we had coming up and had asked for a proposal and I did not hear back from anyone. Two months later I received a call asking if we still had the need for that project. You were so slow in getting back to us, you almost missed the boat. The only reason why we might still be able to consider you for this job is that it was put on the back burner until later this year. I believe the mishap here was a lapse in your internal communication.

The knowledge and responsiveness of being able to come out and help us in a pinch when we need you. Your team is very dependable!

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Firstly, JMP resources were extremely knowledgeable regarding this project. The work ethics shown by JMP personnel was excellent. The good work ethic from JMP personnel was demonstrated during dealing in high stress situations (i.e. during buy-off, punchlist discussion with TMMC and equipment installation). Secondly, JMP resources were very helpful in coming up with cost-effective solutions during this project. We were deeply concerned about the practicality/implementation of newly added features. Outstanding dedication and remarkable technical proficiency of project manager in controls led to integration going very smooth and helped us achieve “0 min. DT for GSP Equipment during 1A trial builds. He proposed good ideas during buy-off and installation phase which ultimately resulted in $0 re-work on equipment and resolve deficiencies at early stages before it would result in any additional costs.

The area where it requires improvement would be parts lead time. The components required for GSP electrical Panels took longer than expected to arrive. As a result, the fabrication and buy-off timing was delayed. But, JMP did a good job to recover from that situation by compressing fabrication time, so that there was no impact to overall installation & trial build schedule.

Overall this project was very well managed by the project manager and supported by the controls specialist. Both of them were extremely supportive, collaborative & successful at maintaining constructive atmosphere in high-stress situations. JMP personnel patiently listened, negotiated and tackled all the punchlist items which were created during buy-off & installation. Moreover, JMP members patiently supported with troubleshooting multifaceted TVECS & PLC interlock issues and trained Maintenance members with PLC modifications.

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Project Manager was amazing! He did a great job for us. We made one change, and he was able to log in remotely and fix the problem. When he was out of town, his team member was able to make it out on short notice.

I cannot identify anything that JMP could do better. We had several problems that occurred, but they were all our mistakes.

This project went very well and I was extremely happy with what the Project Manager did for us.

You knocked this one out of the ballpark!

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Engineering a solution that is solid. Other organizations would not attempt to solve opportunity. JMP has worked very hard to form a partnership with us!

This is tough as they (JMP) have provided everything within scope. I believe as we continue this relationship it will only become stronger.

JMP has turned over every stone to look at providing the most cost effective solution to our opportunity. They have shown a high level of professionalism. I truly look forward to working with JMP on future projects.

1. Engineering a solution that other that is solid. Other organizations would not attempt to solve opportunity.
2. JMP has worked very hard to form a partnership with us!
3. Integrity
4. Willingness to fight for the project!

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The project is not completed just yet, as there is still some PLC programming taking place due to be completed in March. Everything is on schedule and we are happy.

Your team is reliable and easy to work with.

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Project Manager works very well with the organizations as a whole. His expertise in packloop programming and software development is his strength and provides value. Follow up from management during a difficult time was quick and options were presented in a rational efficient manner.

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I've worked with the Controls specialist since 1998 and he is the most knowledgeable engineer with respect to the equipment we own. There is no one that I rely on or trust more than him. When he is not available, he shepherds the project with others who have done an outstanding job.

I'm never concerned about your ability to complete a project to my satisfaction.

There is no one that I rely on or trust more than your team.

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Troubleshooting knowledge was impressive.

We did not have any problems with you. Great work!

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Good support and good working relationship.

Because we DO recommend you. Our company is risk-adverse, and your team has the most experience, which greatly reduces our risk.

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Overall I am very satisfied with the service I receive from JMP. We experienced many roadblocks on this project, but they were overcome.

I was not able to get in touch with your team members quickly enough. Your company standard is to respond within 24 hours. For me, that is not fast enough sometimes. Since I addressed this issue with this project, response time has significantly improved.

Because overall each of your team members are knowledgeable. Even when they do not know the answers, they were able to get it from someone else on your team.

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